Passing Your ITIL Foundation Exam

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    • Passing Your ITIL Foundation Exam_0
    Passing Your ITIL Foundation Exam
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    • Editor The Stationery Office

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    • Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, this bestselling study aid is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on... Ver mais

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    Resumo Passing Your ITIL Foundation Exam

    This bestselling study aid 'Passing your ITIL Foundation Exam - 2011 Edition' is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. This publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself. Key features:

    • Topics are presented in a logical easy-to-absorb structure

    • A fictional case study helps to bring service management to life

    • Mind maps summarise content at the end of chapters and are excellent revision aids

    • 73 completely unique questions, which you will not find anywhere else • Topics are presented in a logical easy-to-absorb structure

    Mais Informações Passing Your ITIL Foundation Exam

    Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, this bestselling study aid is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself

    Características detalhadasPassing Your ITIL Foundation Exam

    • Autor Vários
    • Editor The Stationery Office
    • EAN 978-0113313556
    • ISBN 9780113313556
    • Dimensões 19 x 21,5 cm
    • Nº Páginas 211
    • Encadernação Paperback

    CARACTERÍSTICAS DO EBOOK

    • Formato ePub
    • Editor TSO
    • Data de lançamento fevereiro 2012
    • EAN 9780113313907
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