e-Commerce and Intelligent Methods - Hardback - 2002

Collating worldwide representative works, this volume covers a wide spectrum of problems related to e-commerce applications, including customer service and support, negotiation and trading strategies, logistic design, inventory optimization, e-CRM, personalization, modelling and security.
Year of publication: 2002
Pagination: 367 pages, biography
Format: Hardback
Serie: Studies in Fuzziness and Soft Computing
Editor: Javier Segovia, Piotr Szczepaniak, Marian Niedwiedzinski