The Essential Guide to Workplace Mediation and Conflict Resolution - Rebuilding Working Relationships - Paperback - 2008

Examines the nature, process, uses and skills for employing and using mediation. This title also examines what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies.
Year of publication: 2008
Pagination: 208 pages, Illustrations
Format: Paperback