Quality Management - Creating and Sustaining Organizational Effectiveness - Hardback - 2004
Donna C. Summers
Estado :
Segunda-mão: Muito bom estado
Estados : Segunda-mão: Muito bom estado
Capa, contra-capa, cantos e páginas interiores poderão apresentar pequenos defeitos estéticos.
Vendido por
País de expedição : França
Comentários do vendedor
Antigo livro de biblioteca. Edição 2004. Ammareal doa até 15% do valor líquido deste artigo para instituições de caridade.
Resumo
Intended for courses in Quality Management, Management of Organizations, Quality Improvement and Assurance, this text explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery and other areas.
Year of publication: 2004
Pagination: 432 pages, illustrations
Format: Hardback
Year of publication: 2004
Pagination: 432 pages, illustrations
Format: Hardback
Quality Management - Creating and Sustaining Organizational...
Resumo
Intended for courses in Quality Management, Management of Organizations, Quality Improvement and Assurance, this text explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery and other areas.
Year of publication: 2004
Pagination: 432 pages, illustrations
Format: Hardback
Year of publication: 2004
Pagination: 432 pages, illustrations
Format: Hardback
Publicidade
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Quality Management - Creating and Sustaining Organizational Effectiveness - Hardback - 2004
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Características
- Editora
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Pearson Education (US)
- Dimensão
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235 x 191 x 25
- Peso
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828
- Tema
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Production & quality control management
- Origem
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United States
- EAN
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9780132626439
Publicidade
Publicidade