Statistical Process Control Simplified for Services - Practical Tools for Continuous Quality Improvement - Paperback - 1991
Davida M. Amsden, H. Butler, R. Amsden
Estado :
Novo
Vendido por
País de expedição : Reino Unido
Resumo
This text describes the basic tools and techniques of statistical process control to be used in service industries. The authors cover the use of histograms, Pareto analysis, control charts and sampling plans and how they can be applied to a service quality programme.
Year of publication: 1991
Pagination: 320 pages, 23 black & white illustrations
Format: Paperback
Year of publication: 1991
Pagination: 320 pages, 23 black & white illustrations
Format: Paperback
Statistical Process Control Simplified for Services -...
Resumo
This text describes the basic tools and techniques of statistical process control to be used in service industries. The authors cover the use of histograms, Pareto analysis, control charts and sampling plans and how they can be applied to a service quality programme.
Year of publication: 1991
Pagination: 320 pages, 23 black & white illustrations
Format: Paperback
Year of publication: 1991
Pagination: 320 pages, 23 black & white illustrations
Format: Paperback
Publicidade
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Statistical Process Control Simplified for Services - Practical Tools for Continuous Quality Improvement - Paperback - 1991
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Características
- Editora
-
Chapman and Hall
- Dimensão
-
254 x 203 x 17
- Peso
-
696
- Tema
-
Production & quality control management
- Edição
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Softcover reprint of the original 1st ed. 1991
- Origem
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United Kingdom
- EAN
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9780412447402
Publicidade
Publicidade