The Benchmarking Book - A How-to Guide to Best Practice for Managers and Practitioners - Paperback - 2009

A guide to process improvement through benchmarking that provides managers, practitioners and consultants with the information needed to carry out effective benchmarking studies. It helps to assess and improve your company's processes and performance through benchmarking.
Year of publication: 2009
Pagination: 496 pages, Illustrations
Format: Paperback