True Change - How Outsiders on the Inside Get Things Done in Organizations - Paperback - 2004

Drawing on her own longterm research and extensive work experience, Janice Klein reveals how the power of people insiders who are able to see problems from outsiders perspective, approach pulling change, and system support infrastructure combine to turn new ideas and concepts into institutionalized practices.

Year of publication: 2004
Pagination: 250 pages, black white illustrations
Format: Paperback